Usage Patterns of Mobile Subscribers: Regulatory Observations in Finland

Regulators need accurate data on service usage in addition to general information on markets and technology. This study presents a new type of tool, handset-based monitoring, for collecting and analyzing detailed data on usage patterns of mobile subscribers. Results of a panel organized in Finland are described and mapped to the relevant regulatory issues. Observations indicate that Finnish subscribers are currently using downloadable applications, web portals, and unlicensed spectrum without unnecessary market obstacles. In addition, benefits of new technology, especially WCDMA, gain some evidence, which suggests that the regulatory push of certain new technologies can be successful. Peer-to-peer applications and copyrighted content also seem to enter the mobile space thus raising the issue of copyright infringement. These initial observations suggest that handset-based monitoring can be a relevant tool also for regulators.